What happens in the event of a claim against me?
Once you are aware of a claim against you, a support process is initiated, coordinated by the AMI specialist support team.
If you are concerned about a potential claim, you can use the DWF 24/7 advice service for free specialist support.
The adviser will record the relevant details such as key events, dates, names, etc. and notify your insurance provider where applicable. You can report claims to Renaissance-Re by emailing
You will be given the contact details of those handling your claim should you wish to discuss the case.
The contact will remain with you throughout the lifetime of the case for advice and assistance.